Return & Refund Policy

ZhenGo offers a 30-day return period for eligible products. Customers may request a return within 30 days of receiving their order, provided the item meets the applicable return conditions.

Products must generally be unused, in their original condition and packaging, with proof of purchase. Certain products may be excluded from returns due to their nature or applicable laws.

For damaged, defective or incorrect items, please contact us as soon as possible with your order number and supporting photos or videos.

For complete details, please review our Return & Refund Policy before submitting a return request.